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Design Design Thinking Telling the Story Roadmapping

Values in the matrix

Why the values in the left column are transparency, assurance, consistency...on the basis of what criteria should I defined those elements?

1 Answer

Hi Claudia - The three primary areas of opportunity are identified based on the pain points in this video https://teamtreehouse.com/library/identifying-the-opportunity

In Devins scenario Stable Sarah is looking for transparency, assurance, and consistency.