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HTML Introduction to HTML and CSS (2016) Getting Familiar with HTML and CSS Welcome to HTML and CSS

Elizabeth Hicks
Elizabeth Hicks
44,877 Points
Posted by Elizabeth Hicks
Elizabeth Hicks
44,877 Points

Not getting credit for completing course

I've gone through this entire course but not getting credit for it on my track. On the course page it shows all the circles filled in as it normally does when you've completed a course but for some reason it doesn't show as completed on my track. It might be worth noted that I've completed the other version of this could there be some conflict in the crediting because of the previous course?

3 Answers

Seth Kroger
Seth Kroger
56,413 Points
Seth Kroger
Seth Kroger
56,413 Points

It's been happening a bit recently: https://teamtreehouse.com/community/does-anybody-else-not-have-courses-marked-as-complete-after-doing-them According to Rob Allessi it's a visual bug they are working on. You're still credited for the course, it's just not displaying correctly.

Rob Allessi
Rob Allessi
8,600 Points
Rob Allessi
Rob Allessi
8,600 Points

Hi Elizabeth,

We apologize for the confusion or frustration that this may have caused you and others. This is a known bug that is being looked into. You are getting credit for it, your points and badges earned are present on your profile for the completed courses, but the courses aren't being listed as completed on the track. We hope to have a fix out this week or early next week.

Thank you for your patience with this!

Aurelian Spodarec
Aurelian Spodarec
10,801 Points
Aurelian Spodarec
Aurelian Spodarec
10,801 Points

Interesting! This has been out there for few months now. Do you work on the bug all day, or it's on a to-do list? I'm just thinking if this bug is so difficult to fix, it takes professionals like your self, a long time ? Which would be interesting to see what was happening behind the scenes on that, if if that' hard.

Kara Proulx
STAFF
Kara Proulx
Treehouse Staff
Kara Proulx
Kara Proulx
Treehouse Staff

Hey Elizabeth,

This should now be resolved! If you're still seeing the same issue, we may recommend to clear your cache on your browser and refresh the page to see if this helps. If not, please send us an email at help@teamtreehouse.com and we'll be happy to look into this further with you. Thank you for your patience!

Best, Kara