Welcome to the Treehouse Community

Want to collaborate on code errors? Have bugs you need feedback on? Looking for an extra set of eyes on your latest project? Get support with fellow developers, designers, and programmers of all backgrounds and skill levels here with the Treehouse Community! While you're at it, check out some resources Treehouse students have shared here.

Looking to learn something new?

Treehouse offers a seven day free trial for new students. Get access to thousands of hours of content and join thousands of Treehouse students and alumni in the community today.

Start your free trial

JavaScript Using jQuery Plugins Using a jQuery Carousel Add a Carousel to a Page

Gautam Ajay
Gautam Ajay
3,453 Points
Posted by Gautam Ajay
Gautam Ajay
3,453 Points

My free trial just ended and I bought a monthly subscription today but my "workspace is not authorized". Please help.

No matter what browser I use, the workspace wont work. And since I dont have a pro account I cant download the files to an external text editor. Please help.

2 Answers

Steven Parker
Steven Parker
231,236 Points
Steven Parker
Steven Parker
231,236 Points

The forum is primarily for communicating with other students.

For issues requiring the attention of the staff, you should probably write directly to Treehouse Support.

Jay Padzensky
Jay Padzensky
4,731 Points
Jay Padzensky
Jay Padzensky
4,731 Points

Sorry for the troubles. We've been doing some work on our infrastructure lately which has caused a handful of these "not authorized" errors to appear for students. Please try to refresh the browser window, as the outage shouldn't last longer than a few minutes. Otherwise, please try to close your browser tabs, quit your browser, and reboot.

You may also be able to successfully launch the WS from different areas (e.g. in the Workspace tab underneath the video player or from the aforementioned WS menu). If the WS is new and you haven't added any code to it, you can delete it from the [Workspace menu](teamtreehouse.com/workspaces) and attempt to launch it again from the video.

Additionally, a Basic subscriber can download their Workspaces- file --> download Workspace should do it for ya.

Thank you for your patience and efforts! If these don't work, please email Support with your Workspace text editor URL, and browser/OS versions. help@teamtreehouse.com