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Adam N
70,280 Pointsmissing pause button for enrollment
Usually there is a pause button on this page. There's only a Cancel Subscription one. I am currently enrolled.
5 Answers
John McDonald
13,958 PointsI am also seeing this issue.
Kara Proulx
Treehouse StaffHello! We’re currently testing a single cancel option for when a student needs to take a break. We’ve found that students who pause tend to make less progress than those who have historically chosen the cancel option. We want to see how this change ultimately affects students’ growth and development.
Rest assured your progress is not erased if you cancel. You can return and reactivate your subscription at any time, granting you access to content and the Community forum. If you have any other questions, please feel free to reach out at help@teamtreehouse.com.
Craig Summers
1,589 PointsAdam N There is still a link to pause if you go through the Cancel option - the last page has some text on the right "you might consider pausing your subscription instead" with a link which takes you to the correct page.
Adam N
70,280 PointsCraig Summers Does that stuff show up after pressing the button on this page?
Craig Summers
1,589 PointsAdam N Yes it did for me - takes you to a page where you can say why you have canceled and decide not to if you wish :)
Adam N
70,280 PointsThanks!
Adam N
70,280 PointsFor future people: url to pause account.