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Michelle Hannon
Michelle Hannon
17,654 Points

How do I get experience as a UX/UI designer?

I am looking for a new job (currently a graphic designer) and I am interested in some UX/UI designer positions. However, given that this is a relatively new title, how does one gain experience and skills to apply for such a job? I have taken Lis Hubert's class and I loved it.

7 Answers

Lawrence Francell
PLUS
Lawrence Francell
Courses Plus Student 17,992 Points

I hope this helps.

I think, to begin, it would be a benefit to look into User Interface Design, and User Experience Development. The two are often wrongly misinterpreted and misrepresented by staffing and recruitment agencies, heck, some companies are so new to it as a "buzzword" they don't really understand what it is a User Experience Professional should be doing for them.

From a Graphics Design background, your interest may lie more in UI Design. In a small container, I would interpret this to be designing the interface components, buttons, faces, screens, widgets and whatnot. Much like layout for a poster or typeset print materials. UI Design is about getting the user the access to what they need as efficiently and cleanly as possible. Form and Function.

User Experience Development and Research can often contain UI Design Work, (you hear the terms, wireframes and mockups and "sketches of workflows" or "living prototypes" thrown about on the myriad conference calls). However UXD is a realm which encompasses a gamut of toolsets. It can be Interface Architecture or Data Architecture, it can be understanding mechanics of the buttons and their functions. It can encompass analytics research and forming scientific and testable hypothesis (By doing this, we expect... as an outcome to improve _____ . We will know we have proven or disproven this hypothesis when our user does ___.) I personally believe User Experience is what being a "Computer Scientist" is all about.

Personally, I moved into User Experience Development from years as a systems administrator, Network administrator, Web Developer and Consultant, among many other hats. My experience was composed of interacting with end users, either through customizing transitions from Windows to Mac or through client meetings focused on determining sales goals. Advertising (and Graphics Design) has a lot of elemental resource one can pull from for their UXD tool belt.

When you, as an artist, compose a Poster, Direct Mail, Sign, Menu or Pamphlet. You have a goal, to increase Walk-ins, Sales, Product knowledge or general public interest. In UXD when you plan a change (not make) to a site or application, you have a goal to decrease bounce rate, or drop offs or increase user retention and User Experience.

My Suggestion to get into the roles, spend time in UI Design, buff up your Portfolio for your Graphic Designs and show metrics (in a well designed one-sheet) on how your design piece increased sales or public knowledge. This will get you in with a company who hopefully understands UXD. From there, you should have the opportunity to train with a User Experience Researcher or Analyst, or a UXD.

Moreover, talk with (not to) people and listen more than speak, it's an empaths gig. Attend conferences that pique your interest and learn as much as you can about the field of interest before pursuing a life in it. UXD is not for the feint of heart, as you said yourself, it's a term that is relatively "new" on the job market, however it has been around forever.

You will need to understand the languages you want to work in, with a focus on HTML, CSS and JavaScript for a Web environment. At some places, you may be expected to know as much as a Front End Developer, but truthfully you need to be able to speak the developers language as a UXD without getting funny looks. You need to be able to give direction without a question, sometimes the hypothesis are formed from a mix or balance of experience and gut instinct, and sometimes they are formed from research and Business goals.

Also, one last Note; Read, Read, Read. Read everything you can get you hands on and set your input sources to (eyes & ears & hands) sometimes reading is tactile. Read Design blogs, Hacker News, Tech Crunch. Read about Consumer Electronics, Automotive Interfaces, Computer Interface History.

Invest in & Read: Designing Interactions by Bill Moggridge ISBN-13: 978-0262134743 ISBN-10: 0262134748

When you feel you have a good grasp, and know more than your peers, write blogs about interfaces or workflows that bug the heck out of you. But don't "Throw a grenade" and walk away. Play Legos with it; disassemble the interaction and offer solutions to make the workflow better. Like any criticism you had to do in art school, be constructive and offer solutions.

This path will make the world a better place for everyone around you.

There are lots of ways to attain the job, but it will be the knowledge and research you do that sets you apart from the rest, and it will show in your work.

Also, watch this Course from Lis Hubert; here on TeamTreehouse: teamtreehouse.com/library/ux-basics

Good Luck!

Dylan Macnab
Dylan Macnab
24,861 Points

Working with local business or non profit that wouldn't be able to afford a web redesign is a great way to practice UX skills. Otherwise, maybe try redesigning a feature or page of a website or app that you think you could improve. Going through the process and continued learning is going to be your best bet for landing a job in my opinion.

I've also been reading these blog posts about UX and really enjoyed them:

http://thehipperelement.com/post/87574750438/ux-crash-course-user-psychology http://thehipperelement.com/post/75476711614/ux-crash-course-31-fundamentals

Good luck!

Michelle Hannon
Michelle Hannon
17,654 Points

Thanks, I will definitely be reading through these.

Michelle Hannon
Michelle Hannon
17,654 Points

Thank you for the insight! This is very helpful.

Jeremy Kossen
Jeremy Kossen
160 Points

Hi Michelle,

Shoot me an email as I may have some upcoming opportunities for someone that has a good eye for design jeremy@divorcebuddy.co. We're developing a number of products, and one of my best guys had a graphic design background but a good eye for product design and user experience.

Here are a couple of resources to check out as well:

Steve Krug's book, "Don't Make Me Think" (entire book online) http://web-profile.com.ua/wp-content/uploads/steve-krug-dont-make-me-think-second-edition.pdf

http://uxmastery.com/how-to-get-started-in-ux-design/

Hope this helps.

Best, Jeremy

Real Estate agents often have a lot of one-off needs for this sort of work - online flyers, listing pages and so on. Mortgage brokers as well.

Michelle Hannon
Michelle Hannon
17,654 Points

Thanks for all of the links to resources guys. I have a lot of reading to do.

Shaun Vine
Shaun Vine
5,184 Points

Have any of you seen/heard any reviews of this course https://careerfoundry.com/en/courses/become-a-ui-designer and is it really as good a the site says?

Thanks, Shaun.

Ivan Braun
Ivan Braun
32 Points

Here's how to get the feedback on your work. Also, it's how to get to the elite 1% of the designers who actually test their prototypes.

Step by step

  1. Read About Face by Alan Cooper — I like it for being practical (unlike another book which is frequently recommended for beginners: Design of Everyday Things by Don Norman). My review of this book
  2. Install Axure RP or some other rapid prototyping tool (the link goes to Cooper’s agency too. I swear I don’t have any affiliation with Cooper)
  3. Make an interactive prototype of something
  4. Read a book about usability testing. There are many; I like those that speak less about ideal usability lab setup – you won’t have it anyway. I like the book called Remote Research.
  5. Make a usability study using your friends. Friends probably aren’t your target audience, but they’ll do fine at this stage. But hey, no cheating: automated testing like User Experience Research Platform is not the same! During the test, learn not to interrupt users and not to help them complete the task. If you’ve mastered it, congratulations: the hardest part is over.
  6. Learn that you’ve designed it wrong, most part of your prototype.
  7. Fix it.
  8. Go to step 5.

Further Reading

Same howto with a little bit more detail.

Why I wrote this

I ran an agency for 10 years, and Icons8 for 5 years more. We've got tons of CVs from people who want to work as UX designers, and who lack the experience. They don't have the portfolio, they get rejected, therefore they can't get experience. It's a vicious cycle.